Authors:
Lars Schütz
1
and
Korinna Bade
2
Affiliations:
1
Department of Computer Science and Languages, Anhalt University of Applied Sciences, 06366 Köthen, Germany, Faculty of Computer Science, Otto von Guericke University, 39106 Magdeburg and Germany
;
2
Department of Computer Science and Languages, Anhalt University of Applied Sciences, 06366 Köthen and Germany
Keyword(s):
Decision Support System, User Interface, Participatory Process, Assessment Process, User Study.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence and Decision Support Systems
;
Enterprise Information Systems
;
HCI on Enterprise Information Systems
;
Human-Computer Interaction
;
Interface Design
;
Strategic Decision Support Systems
Abstract:
We introduce a novel intelligent user interface for assessing contributions submitted in participatory planning and decision processes. It assists public administrations in decision making by recommending ranked contributions that are similar to a reference contribution based on their textual content. This allows the user to group contributions in order to treat them consistently which is crucial in this domain. Presently, the assessment process is done manually with no sophisticated computer-aided support. The assessment user interface provides a two-column layout with a basic list of contributions in the left column and a list of similar contributions in the right column. We present results of a user study that we conducted with 21 public administration workers to evaluate the proposed interface. We found that the assessment user interface is well suited to the assessment task and the related decision-making process. But there are also unclear elements in the ranking visualization
as well as some distrust in the ranked contributions or intelligent methods among the participants.
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