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Authors: Norbert Gronau and Christian Glaschke

Affiliation: Chair of Business Information Systems and Electronic Government, University of Potsdam, Germany

Keyword(s): Process Mining, Process Model Discovery, Screen Capturing

Abstract: The implementation of business processes through the use of information systems (ERP, CRM, PLM and MES) has become a key success factor for companies. For further development and optimization of processes, many companies haven´t trusted processes for the analysis. Surveying as-is processes is complex and only possible by manual recording. To perform this task automatically the theory shows us different approaches (process mining, Application Usage Mining and Web Usage Mining). The target of the concepts and tools is to complement the process of continuous improvement in the company with meaningful process models, which can be reconstructed from protocols and user actions in the information systems. This article focuses on the limitations of these concepts and the challenges they present and gives an outlook on how future solutions must work to speed up the process of continuous improvement and to meet the challenges of heterogeneity in IS - architectures.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Gronau, N. and Glaschke, C. (2015). Automated Process Model Discovery - Limitations and Challenges. In Proceedings of the Fifth International Symposium on Business Modeling and Software Design - BMSD; ISBN 978-989-758-111-3, SciTePress, pages 19-25. DOI: 10.5220/0005885100190025

@conference{bmsd15,
author={Norbert Gronau. and Christian Glaschke.},
title={Automated Process Model Discovery - Limitations and Challenges},
booktitle={Proceedings of the Fifth International Symposium on Business Modeling and Software Design - BMSD},
year={2015},
pages={19-25},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005885100190025},
isbn={978-989-758-111-3},
}

TY - CONF

JO - Proceedings of the Fifth International Symposium on Business Modeling and Software Design - BMSD
TI - Automated Process Model Discovery - Limitations and Challenges
SN - 978-989-758-111-3
AU - Gronau, N.
AU - Glaschke, C.
PY - 2015
SP - 19
EP - 25
DO - 10.5220/0005885100190025
PB - SciTePress