Authors: Mirjam Augstein ; Thomas Neumayr ; Sebastian Pimminger ; Christine Ebner ; Josef Altmann and Werner Kurschl

Affiliation: University of Applied Sciences Upper Austria, Austria

ISBN: 978-989-758-298-1

Keyword(s): Contextual Design, Contextual Inquiry, Requirements Analysis, User Involvement.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Guidelines, Principles, Patterns and Standards ; HCI on Enterprise Information Systems ; Human Factors ; Human-Computer Interaction ; Information Systems Analysis and Specification ; Physiological Computing Systems ; Requirements Analysis And Management

Abstract: The Contextual Design (CD) methodology offers a framework for planning and implementing a user-centered design process throughout all project phases. It is team-based and was designed especially for interdisciplinary teams. The application of CD is particularly profitable in projects confronted with implicit requirements and hidden factors of influence. In contrast to many other design and evaluation methods such as focus groups or usability tests, CD does not take users out of their everyday setting and more easily reveals important design issues and contextual influences like users’ motivation, values, emotions or real-time interruptions. Despite these advantages, CD is often not used due to high costs in terms of time and effort. This paper provides a report on experiences with CD in two research projects in the industry domain. It is intended to help other researchers to plan and implement a CD process in industrial settings and benefit from our lessons learned.

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Paper citation in several formats:
Augstein, M.; Neumayr, T.; Pimminger, S.; Ebner, C.; Altmann, J. and Kurschl, W. (2018). Contextual Design in Industrial Settings: Experiences and Recommendations.In Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-298-1, pages 429-440. DOI: 10.5220/0006674904290440

author={Mirjam Augstein. and Thomas Neumayr. and Sebastian Pimminger. and Christine Ebner. and Josef Altmann. and Werner Kurschl.},
title={Contextual Design in Industrial Settings: Experiences and Recommendations},
booktitle={Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},


JO - Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Contextual Design in Industrial Settings: Experiences and Recommendations
SN - 978-989-758-298-1
AU - Augstein, M.
AU - Neumayr, T.
AU - Pimminger, S.
AU - Ebner, C.
AU - Altmann, J.
AU - Kurschl, W.
PY - 2018
SP - 429
EP - 440
DO - 10.5220/0006674904290440

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