Authors:
Giovanni Bogea Viana
and
Maria Beatriz Felgar de Toledo
Affiliation:
Computing Institute and University of Campinas, Brazil
Keyword(s):
e-Government, Accessibility, Usability, Interfaces.
Related
Ontology
Subjects/Areas/Topics:
Accessibility and Usability
;
Adaptive and Adaptable User Interfaces
;
Enterprise Information Systems
;
Human-Computer Interaction
;
Interface Design
;
Internet Portals
;
Society, e-Business and e-Government
;
Software Agents and Internet Computing
;
Web 2.0 and Social Networking Controls
;
Web Information Systems and Technologies
Abstract:
This article presents an overview of a major e-government site in Brazil, the Transparency Portal, and makes a comparison with electronic government of some other countries, in order to assess the degree of accessibility of each site. To obtain the results, the validation tools ASES, DaSilva and TotalValidator were used to evaluate the sites based on e-MAG, WCAG v1 and WCAG v2. A survey with entities, NGOs and ordinary users is also presented, and aims at evaluating the Transparency Portal according to criteria such as navigation and ease of use. These assessments will be used as suggestions for improving the Brazilian site and make it easier to use and accessible to a greater number of citizens, regardless of educational level and specific needs.