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Authors: Juan Pablo Soto ; Aurora Vizcaíno ; Javier Portillo-Rodríguez and Mario Piattini

Affiliation: University of Castilla – La Mancha, Spain

ISBN: 978-989-8111-05-0

Keyword(s): Knowledge Management Systems, Multi-agent architecture, Software Agents.

Related Ontology Subjects/Areas/Topics: Biomedical Engineering ; Data Engineering ; Enterprise Information Systems ; Health Information Systems ; Information Systems Analysis and Specification ; Knowledge Management ; Ontologies and the Semantic Web ; Society, e-Business and e-Government ; Web Information Systems and Technologies

Abstract: Knowledge Management is a critical factor for companies worried about increasing their competitive advantage. Because of this companies are acquiring knowledge management tools that help them manage and reuse their knowledge. One of the mechanisms most commonly used with this goal is that of Knowledge Management Systems (KMS). However, sometimes KMS are not very used by the employees, who consider that the knowledge stored is not very valuable. In order to avoid it, in this paper we propose a three-level multi-agent architecture based on the concept of communities of practice with the idea of providing the most trustworthy knowledge to each person according to the reputation of the knowledge source. Moreover a prototype that demostrates the feasibility of our ideas is described.

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Paper citation in several formats:
Pablo Soto J.; Vizcaíno A.; Portillo-Rodríguez J.; Piattini M. and (2007). AGENTS THAT HELP TO DETECT TRUSTWORTHY KNOWLEDGE SOURCES IN KNOWLEDGE MANAGEMENT SYSTEMS.In Proceedings of the Second International Conference on Software and Data Technologies - Volume 3: ICSOFT, ISBN 978-989-8111-05-0, pages 219-226. DOI: 10.5220/0001327602190226

@conference{icsoft07,
author={Juan {Pablo Soto} and Aurora Vizcaíno and Javier Portillo{-}Rodríguez and Mario Piattini},
title={AGENTS THAT HELP TO DETECT TRUSTWORTHY KNOWLEDGE SOURCES IN KNOWLEDGE MANAGEMENT SYSTEMS},
booktitle={Proceedings of the Second International Conference on Software and Data Technologies - Volume 3: ICSOFT,},
year={2007},
pages={219-226},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001327602190226},
isbn={978-989-8111-05-0},
}

TY - CONF

JO - Proceedings of the Second International Conference on Software and Data Technologies - Volume 3: ICSOFT,
TI - AGENTS THAT HELP TO DETECT TRUSTWORTHY KNOWLEDGE SOURCES IN KNOWLEDGE MANAGEMENT SYSTEMS
SN - 978-989-8111-05-0
AU - Pablo Soto, J.
AU - Vizcaíno, A.
AU - Portillo-Rodríguez, J.
AU - Piattini, M.
PY - 2007
SP - 219
EP - 226
DO - 10.5220/0001327602190226

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