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Authors: Alexander Borek 1 ; Ajith Kumar Parlikad 1 ; Markus Helfert 2 and Mouzhi Ge 3

Affiliations: 1 Institute for Manufacturing and University of Cambridge, United Kingdom ; 2 School of Computing and Dublin City University, Ireland ; 3 Fakultät für Informatik and Technische Universität Dortmund, Germany

ISBN: 978-989-8425-56-0

Keyword(s): IS/IT business value, IS/IT resources, IS/IT impact, Information quality, Information risk.

Abstract: Several studies have highlighted the importance of information and information quality in organisations and thus information is regarded as key determinant for the success and organisational performance. At the same time, there are numerous studies, frameworks and case studies examining the impact of information technology and systems to business value. Recently, several studies have proposed maturity models for information management capabilities in the literature, which claim that a higher maturity results in a higher organizational performance. Although these studies provide valuable information about the underlying relations, most are limited in specifying the relationship in more detail. Furthermore, most prominent approaches do not or at least not explicitly consider information as important influencing factor for organisational performance. In this paper, we aim to review selected contributions and introduce a model that shows how IS/IT resources and capabilties could be interl inked with IS/IT utilization, organizational performance and business value. Complementing other models and frameworks, we explicitly consider information from a management maturity, quality and risk perspective. Moreover, the paper discusses how each part of the model can be assessed in order to validate the model in future studies. (More)

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Paper citation in several formats:
Borek, A.; Kumar Parlikad, A.; Helfert, M. and Ge, M. (2011). AN INFORMATION ORIENTED FRAMEWORK FOR RELATING IS/IT RESOURCES AND BUSINESS VALUE.In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-56-0, pages 358-367. DOI: 10.5220/0003510003580367

@conference{iceis11,
author={Alexander Borek. and Ajith Kumar Parlikad. and Markus Helfert. and Mouzhi Ge.},
title={AN INFORMATION ORIENTED FRAMEWORK FOR RELATING IS/IT RESOURCES AND BUSINESS VALUE},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2011},
pages={358-367},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003510003580367},
isbn={978-989-8425-56-0},
}

TY - CONF

JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - AN INFORMATION ORIENTED FRAMEWORK FOR RELATING IS/IT RESOURCES AND BUSINESS VALUE
SN - 978-989-8425-56-0
AU - Borek, A.
AU - Kumar Parlikad, A.
AU - Helfert, M.
AU - Ge, M.
PY - 2011
SP - 358
EP - 367
DO - 10.5220/0003510003580367

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