Authors:
Bilal Maqbool
and
Sebastian Herold
Affiliation:
Department of Mathematics and Computer Science, Faculty of Health, Science and Technology, Karlstad University, Karlstad, Sweden
Keyword(s):
eHealth, Software Development, Exploratory Study, Empirical Study, Interview Study.
Abstract:
Context: High-quality software is essential to the progressing digitalisation of the Swedish healthcare sector. Developing software with the desired high quality is far from trivial due to the sophisticated requirements of the domain. Problem: Studies on healthcare digitalisation challenges in Sweden and other countries, however, largely focus on the perceptions of healthcare professionals and patients and less on opinions of IT professionals. Method: In this exploratory study, we conducted semi-structured interviews with nine IT professionals about observed challenges in developing software for the Swedish healthcare sector. A qualitative analysis was performed to identify common themes. Results: We identified the prevalent challenges to be related to data integrity, privacy and security, rules and regulations, engineering usability, and software testing. Conclusion: The results suggest that further research is required regarding agile methods, efficient requirement engineering, and
testing in eHealth as well as in privacy and usability engineering.
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