loading
Papers

Research.Publish.Connect.

Paper

Authors: Theodora Mwebesa Twongyirwe 1 and Jude Lubega 2

Affiliations: 1 Mbarara University of Science and Technology, 1410, Mbarara and Uganda ; 2 Uganda Technology and Management University, Kampala and Uganda

ISBN: 978-989-758-330-8

Keyword(s): Knowledge Management (KM), Small Medium Enterprises (SMEs).

Abstract: The aim of this paper is to shed light on Knowledge Management (KM) practices in Small Medium enterprises (SMEs) in resource constrained areas. The Paper presents the results of an exploratory study investigating the adoption of KM practices in 66 enterprises across the Dairy industry located in South-western Uganda. The Methodology adopted focused on literature review to gain an in-depth understanding KM in SMEs and insight into the Dairy industry in Uganda, a structured questionnaire was used to collect information from the different stakeholders and an interview guide used to conduct interviews with various stakeholders in the firms. The results show that SMEs are falling behind large companies in developing KM practices; however all the firms showed a significant understanding of the benefits of KM. There is significantly low skills and usage of ICT in SMEs which is essential for successful implementation of KM within an organization. Web browsing, voice and SMS are the most commo nly used ICT Services and the least used are ICT professional services like business intelligence tools, ERPs and Dashboards, which creates significant opportunity for development of KM tools suitable for resource constrained areas. Skills gap, informal knowledge and technological barriers where highlighted as significant barriers to implementation of KM. There is limited usage of Decision Support Systems and Data mining tools as KM Tools. (More)

PDF ImageFull Text

Download
CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 18.207.134.98

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Twongyirwe, T. and Lubega, J. (2018). Exploratory Study on the Adoption of Knowledge Management Practices in Small Medium Enterprises in Resource Constrained Areas: A Case Study of the Dairy Industry in Uganda.In Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS, ISBN 978-989-758-330-8, pages 177-185. DOI: 10.5220/0006930101770185

@conference{kmis18,
author={Theodora Mwebesa Twongyirwe. and Jude Lubega.},
title={Exploratory Study on the Adoption of Knowledge Management Practices in Small Medium Enterprises in Resource Constrained Areas: A Case Study of the Dairy Industry in Uganda},
booktitle={Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS,},
year={2018},
pages={177-185},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006930101770185},
isbn={978-989-758-330-8},
}

TY - CONF

JO - Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS,
TI - Exploratory Study on the Adoption of Knowledge Management Practices in Small Medium Enterprises in Resource Constrained Areas: A Case Study of the Dairy Industry in Uganda
SN - 978-989-758-330-8
AU - Twongyirwe, T.
AU - Lubega, J.
PY - 2018
SP - 177
EP - 185
DO - 10.5220/0006930101770185

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.