Author:
Firrizqi Krisdila Fauzi
Affiliation:
Faculty of Public Health and Universitas Airlangga, Indonesia
Keyword(s):
National Health Insurance, Evaluation, Policy, Application.
Abstract:
Health is one of the most important things in daily life. Health care facilities should provide maximum health services to improve public health status and be affordable to all citizens. National health insurance is one way to access health services. It is implemented as The Social Health Insurance Agency (Badan Penyelenggara Jaminan Kesehatan Nasional). However, there are still many complaints and management problems such as bureaucracy, registration and payment. Hence, national health insurance needs to be evaluated. The aim of this study is to create an application system that can measure the success of the associated policies. A literature study is the method which has been used in this study. There are three factors that can be used to measure the success of a policy. These are the degree of compliance, smoothness, lack of disruption, leading to the desired performance and impacts. e-Hope would be an innovative application system that contains the above factors to measure health
policies. This system provided a forum to share, monitor, evaluate health national insurance policy for primary, secondary, tertiary health care, community, and government. Furthermore, the top alternative solutions will be displayed in the system. It can be used to suggest improvements for national health insurance.
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