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Authors: Turo Kilpeläinen 1 and Pasi Tyrväinen 2

Affiliations: 1 Agora Center, University of Jyväskylä, Finland ; 2 Faculty of Information Technology, University of Jyväskylä, Finland

Keyword(s): Digital media, measuring organizational communication, genre theory, measures for digitalization

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Information Systems Analysis and Specification ; Requirements Analysis And Management

Abstract: The degree of digitalization in organizations has increased remarkably. This trend will continue if the so called natural laws of information technology are veracious. At the same time the format of communicated information has shifted from traditional face-to-face and analogue communication to digital communication forms, such as digital documents. Because information is increasingly available in digital form on one hand for example the duplication and forwarding of email messages and attachments gets easier, which may easily lead to information overflow. On the other hand digitalization increases productivity, improves quality and reduces costs. As the ability of humans to adopt information has not developed at the same pace as information and communication technology (ICT), it is interesting to see whether the degree of digital communication correlates with the total amount of communication in organization. In this paper we tested this hypothesis in an industrial organization usin g genre-based measurement method to gather data on communication flows. The results show, that the correlation between the degree of digital communication and the amount of total communication can be seen in some degree. (More)

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Paper citation in several formats:
Kilpeläinen, T. and Tyrväinen, P. (2004). THE DEGREE OF DIGITALIZATION OF THE INFORMATION OVERFLOW - A case study. In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 3: ICEIS; ISBN 972-8865-00-7; ISSN 2184-4992, SciTePress, pages 367-374. DOI: 10.5220/0002635403670374

@conference{iceis04,
author={Turo Kilpeläinen. and Pasi Tyrväinen.},
title={THE DEGREE OF DIGITALIZATION OF THE INFORMATION OVERFLOW - A case study},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 3: ICEIS},
year={2004},
pages={367-374},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002635403670374},
isbn={972-8865-00-7},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 3: ICEIS
TI - THE DEGREE OF DIGITALIZATION OF THE INFORMATION OVERFLOW - A case study
SN - 972-8865-00-7
IS - 2184-4992
AU - Kilpeläinen, T.
AU - Tyrväinen, P.
PY - 2004
SP - 367
EP - 374
DO - 10.5220/0002635403670374
PB - SciTePress