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Authors: Andreas Pfeiffer 1 ; Karl-Heinz Krempels 2 and Matthias Jarke 2

Affiliations: 1 RWTH Aachen University, Germany ; 2 RWTH Aachen University and Fraunhofer Institute for Applied Information Technology Fit, Germany

Keyword(s): Business Model, Digital Transformation, Digital Technology, Digitalization, Service-Dominant Logic.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Information Systems Analysis and Specification ; Requirements Analysis And Management

Abstract: The business model (BM) concept has been described as an intermediating tool for managing the transition from technology’s potential value into market outcomes. Unfortunately, current business modeling methodologies do not meet specific needs of modeling value (co-)creation in digitally transforming ecosystems (DTE). Based on desktop research and empirical findings this paper proposes a Service-oriented Business Modeling (SoBM) framework to advance the development of market solutions in these environments. Adopting a service-dominant logic’s (S-D logic) perspective a service-centric, network-oriented, and transcending solution proposal is presented. It has been designed to identify and leverage digital technology’s potential value and to improve the conceptualization of value creation and capturing in a digitally connected physical world.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Pfeiffer, A.; Krempels, K. and Jarke, M. (2017). Service-oriented Business Model Framework - A Service-dominant Logic based Approach for Business Modeling in the Digital Era. In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-758-249-3; ISSN 2184-4992, pages 361-372. DOI: 10.5220/0006255103610372

@conference{iceis17,
author={Andreas Pfeiffer. and Karl{-}Heinz Krempels. and Matthias Jarke.},
title={Service-oriented Business Model Framework - A Service-dominant Logic based Approach for Business Modeling in the Digital Era},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2017},
pages={361-372},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006255103610372},
isbn={978-989-758-249-3},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - Service-oriented Business Model Framework - A Service-dominant Logic based Approach for Business Modeling in the Digital Era
SN - 978-989-758-249-3
IS - 2184-4992
AU - Pfeiffer, A.
AU - Krempels, K.
AU - Jarke, M.
PY - 2017
SP - 361
EP - 372
DO - 10.5220/0006255103610372