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Authors: Saad Alharbi and Dimitrios Rigas

Affiliation: University of Bradford, United Kingdom

ISBN: 978-989-8111-40-1

Keyword(s): Effectiveness, Efficiency, E-mail, Experiment, Information hiding, Usability, Visualisation.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Human Factors ; Human-Computer Interaction ; Internet HCI: Web Interfaces and Usability ; Multimedia Systems ; Physiological Computing Systems

Abstract: As the number of e-mail accounts and messages grow rapidly, traditional e-mail clients that are used nowadays have become difficult to use. Therefore, this paper shows how the usability of e-mail clients can be improved using information visualisation. An experimental e-mail visualisation tool was developed in order to organise e-mail messages in the inbox. It visualises messages based on the date of receiving messages with senders’ e-mail addresses. An experiment was carried out to test whether information visualisation could significantly enhance the usability of e-mail clients. The performance of 30 users was observed in a standard e-mail client and the proposed prototype. The results showed that information visualisation could significantly improve the effectiveness and the efficiency of e-mail clients.

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Paper citation in several formats:
Alharbi S.; Rigas D. and (2008). E-MAIL VISUALISATION - A Comparative Usability Evaluation.In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS, ISBN 978-989-8111-40-1, pages 319-324. DOI: 10.5220/0001676003190324

@conference{iceis08,
author={Saad Alharbi and Dimitrios Rigas},
title={E-MAIL VISUALISATION - A Comparative Usability Evaluation},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS,},
year={2008},
pages={319-324},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001676003190324},
isbn={978-989-8111-40-1},
}

TY - CONF

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS,
TI - E-MAIL VISUALISATION - A Comparative Usability Evaluation
SN - 978-989-8111-40-1
AU - Alharbi, S.
AU - Rigas, D.
PY - 2008
SP - 319
EP - 324
DO - 10.5220/0001676003190324

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