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Authors: John Garofalakis 1 ; Antonia Stefani 2 ; 1 and Michalis Xenos 2

Affiliations: 1 Research Academic Computer Technology Institute; University of Patras, Greece ; 2 School of Sciences & Technology, Software Quality Research Group, Hellenic Open University, Greece

ISBN: 978-989-8111-11-1

Keyword(s): m-commerce Systems, ISO9126, Quality attributes.

Related Ontology Subjects/Areas/Topics: Data Communication Networking ; e-Business ; Enterprise Information Systems ; M-Business and Ubiquitous Services ; Quality-Of-Service ; Telecommunications ; Web and Mobile Business Systems and Services

Abstract: In m-commerce applications, the design process still lacks a systematic quality control procedure. These systems are data-intensive, user-driven, and have increasing needs for accessibility, efficiency, adaptivity, portability and competitiveness. In this paper we study the quality of the software on which retail shopping through the mobile web is based, i.e. the software part of B2C (business-to-customer) m-Commerce system. A consumer’s perception quality evaluation was conducted to reveal the quality attributes that offer insights into m-commerce systems based on the external quality characteristics of ISO9126 quality standard.

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Paper citation in several formats:
Garofalakis J.; Stefani A.; Stefanis V.; Xenos M. and (2007). QUALITY ATTRIBUTES OF CONSUMER-BASED M-COMMERCE SYSTEMS.In Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007) ISBN 978-989-8111-11-1, pages 130-136. DOI: 10.5220/0002113101300136

@conference{ice-b07,
author={John Garofalakis and Antonia Stefani and Vasilios Stefanis and Michalis Xenos},
title={QUALITY ATTRIBUTES OF CONSUMER-BASED M-COMMERCE SYSTEMS},
booktitle={Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007)},
year={2007},
pages={130-136},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002113101300136},
isbn={978-989-8111-11-1},
}

TY - CONF

JO - Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007)
TI - QUALITY ATTRIBUTES OF CONSUMER-BASED M-COMMERCE SYSTEMS
SN - 978-989-8111-11-1
AU - Garofalakis, J.
AU - Stefani, A.
AU - Stefanis, V.
AU - Xenos, M.
PY - 2007
SP - 130
EP - 136
DO - 10.5220/0002113101300136

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