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Authors: Javier Portillo-Rodríguez 1 ; Aurora Vizcaíno 1 ; Juan Pablo Soto 2 and Mario Piattini 1

Affiliations: 1 Escuela de Informática, Universidad de Castilla-La Mancha, Spain ; 2 University of Sonora, Mexico

ISBN: 978-989-674-022-1

Keyword(s): Agent architecture, Knowledge management systems, Communities of practice, Trust models.

Related Ontology Subjects/Areas/Topics: Agent Models and Architectures ; Agents ; Artificial Intelligence ; Artificial Intelligence and Decision Support Systems ; Distributed and Mobile Software Systems ; Enterprise Information Systems ; Knowledge Engineering and Ontology Development ; Knowledge-Based Systems ; Multi-Agent Systems ; Software Engineering ; Symbolic Systems

Abstract: The importance of knowledge management has, in recent years, led to the incorporation of Knowledge Management Systems (KMS) into companies. Some of these KMS could be considered as Recommender Systems that are able to recommend knowledge, which is part of the company’s intellectual capital. However, these KMS are not always welcome in the company, since the knowledge is not stored by using a quality control, or because employees feel that these kinds of systems, rather then helping them, cause them extra work. In this paper we present an agent architecture combined with a trust algorithm trying to avoid some of the problems that appear when a KMS is introduced into companies.

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Paper citation in several formats:
Portillo-Rodríguez J.; Vizcaíno A.; Pablo Soto J.; Piattini M. and (2010). USING AGENTS TO CONFRONT SOME OF THE CHALLENGES OF KNOWLEDGE MANAGEMENT SYSTEMS.In Proceedings of the 2nd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART, ISBN 978-989-674-022-1, pages 249-252. DOI: 10.5220/0002699202490252

@conference{icaart10,
author={Javier Portillo{-}Rodríguez and Aurora Vizcaíno and Juan {Pablo Soto} and Mario Piattini},
title={USING AGENTS TO CONFRONT SOME OF THE CHALLENGES OF KNOWLEDGE MANAGEMENT SYSTEMS},
booktitle={Proceedings of the 2nd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART,},
year={2010},
pages={249-252},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002699202490252},
isbn={978-989-674-022-1},
}

TY - CONF

JO - Proceedings of the 2nd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART,
TI - USING AGENTS TO CONFRONT SOME OF THE CHALLENGES OF KNOWLEDGE MANAGEMENT SYSTEMS
SN - 978-989-674-022-1
AU - Portillo-Rodríguez, J.
AU - Vizcaíno, A.
AU - Pablo Soto, J.
AU - Piattini, M.
PY - 2010
SP - 249
EP - 252
DO - 10.5220/0002699202490252

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