loading
Documents

Research.Publish.Connect.

Paper

Authors: Joseph Trienekens 1 ; Rob Kusters 1 ; Hatta B. Himawan 1 and Jan van Moll 2

Affiliations: 1 University of Technology Eindhoven, Netherlands ; 2 Philips Health Tech

ISBN: 978-989-758-298-1

ISSN: 2184-4992

Keyword(s): SAFe, Conceptual Model, Customer Involvement, Case Study.

Related Ontology Subjects/Areas/Topics: Applications ; Enterprise Information Systems ; Information Systems Analysis and Specification ; Operational Research ; Organisational Learning ; Project Management ; Software Engineering

Abstract: The Scaled Agile Framework (SAFe) has emerged over the last years as an approach which supports the improvement of software and systems development. SAFe claimes solutions for business challenges, such as shortening cycle’s times, improving product quality, increasing team members’ satisfaction, and involving the customer in product development. However, regarding customer involvement, there is limited research, both in SAFe and in real-life agile software development projects. In previous work we developed an initial conceptual customer involvement model for the SAFe domain in Philips Medical Systems. In this paper this initial model will be extended and enriched on the basis of a case study in an industrial company.

PDF ImageFull Text

Download
CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 3.234.241.200

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Trienekens, J.; Kusters, R.; Himawan, H. and van Moll, J. (2018). Customer Involvement in the Scaled Agile Framework - Results from a Case Study in an Industrial Company.In Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-298-1, ISSN 2184-4992, pages 104-110. DOI: 10.5220/0006773701040110

@conference{iceis18,
author={Joseph Trienekens. and Rob Kusters. and Hatta B. Himawan. and Jan van Moll.},
title={Customer Involvement in the Scaled Agile Framework - Results from a Case Study in an Industrial Company},
booktitle={Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2018},
pages={104-110},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006773701040110},
isbn={978-989-758-298-1},
}

TY - CONF

JO - Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Customer Involvement in the Scaled Agile Framework - Results from a Case Study in an Industrial Company
SN - 978-989-758-298-1
AU - Trienekens, J.
AU - Kusters, R.
AU - Himawan, H.
AU - van Moll, J.
PY - 2018
SP - 104
EP - 110
DO - 10.5220/0006773701040110

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.