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Authors: Luis Pedro Mendes 1 ; Joana Dias 1 and Pedro Godinho 2

Affiliations: 1 Faculty of Economics of the University of Coimbra and INESC Coimbra, Portugal ; 2 Faculty of Economics of the University of Coimbra and GEMF Coimbra, Portugal

ISBN: 978-989-8425-97-3

Keyword(s): Telecommunication fraud, Data-mining, Clustering, Categorical data.

Related Ontology Subjects/Areas/Topics: Data Mining and Business Analytics ; Methodologies and Technologies ; Operational Research

Abstract: In this paper we describe a fraud detection clustering algorithm applied to the telecom industry. This is an ongoing work that is being developed in collaboration with a leading telecom operator. The choice of clustering algorithms is justified by the need of identifying clients’ abnormal behaviors through the analysis of huge amounts of data. We propose a novel bi-level clustering methodology, where the first level is concerned with the clustering of transactional data and the second level gathers data from the first phase, along with other information, to build high-level clusters.

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Paper citation in several formats:
Pedro Mendes, L.; Pedro Mendes, L.; Dias, J. and Godinho, P. (2012). BI-LEVEL CLUSTERING IN TELECOMMUNICATION FRAUD.In Proceedings of the 1st International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES, ISBN 978-989-8425-97-3, pages 126-131. DOI: 10.5220/0003718901260131

@conference{icores12,
author={Luis Pedro Mendes. and Luis Pedro Mendes. and Joana Dias. and Pedro Godinho.},
title={BI-LEVEL CLUSTERING IN TELECOMMUNICATION FRAUD},
booktitle={Proceedings of the 1st International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES,},
year={2012},
pages={126-131},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003718901260131},
isbn={978-989-8425-97-3},
}

TY - CONF

JO - Proceedings of the 1st International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES,
TI - BI-LEVEL CLUSTERING IN TELECOMMUNICATION FRAUD
SN - 978-989-8425-97-3
AU - Pedro Mendes, L.
AU - Pedro Mendes, L.
AU - Dias, J.
AU - Godinho, P.
PY - 2012
SP - 126
EP - 131
DO - 10.5220/0003718901260131

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