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Authors: Eva Hoos 1 ; Christoph Gröger 1 ; Stefan Kramer 2 and Bernhard Mitschang 1

Affiliations: 1 University of Stuttgart, Germany ; 2 Daimler AG, Germany

Keyword(s): Business Processes, Analysis Framework, Mobile Application.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Information Systems Analysis and Specification ; Requirements Analysis And Management ; Tools, Techniques and Methodologies for System Development

Abstract: Mobile apps offer new possibilities to improve business processes. However, the introduction of mobile apps is typically carried out from a technology point of view. Hence, process improvement from a business point of view is not guaranteed. There is a methodological lack for a holistic analysis of business processes regarding mobile technology. For this purpose, we present an analysis framework, which comprises a systematic methodology to identify value-added usage scenarios of mobile technology in business processes with a special focus on mobile apps. The framework is based on multi-criteria analysis and portfolio analysis techniques and it is evaluated in a case-oriented investigation in the automotive industry.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Hoos, E.; Gröger, C.; Kramer, S. and Mitschang, B. (2014). Improving Business Processes Through Mobile Apps - An Analysis Framework to Identify Value-added App Usage Scenarios. In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-028-4; ISSN 2184-4992, pages 71-82. DOI: 10.5220/0004897100710082

@conference{iceis14,
author={Eva Hoos. and Christoph Gröger. and Stefan Kramer. and Bernhard Mitschang.},
title={Improving Business Processes Through Mobile Apps - An Analysis Framework to Identify Value-added App Usage Scenarios},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2014},
pages={71-82},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004897100710082},
isbn={978-989-758-028-4},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - Improving Business Processes Through Mobile Apps - An Analysis Framework to Identify Value-added App Usage Scenarios
SN - 978-989-758-028-4
IS - 2184-4992
AU - Hoos, E.
AU - Gröger, C.
AU - Kramer, S.
AU - Mitschang, B.
PY - 2014
SP - 71
EP - 82
DO - 10.5220/0004897100710082

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