Authors:
Sandro Ronaldo Bezerra Oliveira
1
;
Alexandre Marcos Lins de Vasconcelos
2
;
Lúcio Câmara e Silva
2
and
Albérico Lima de Pena Júnior
2
Affiliations:
1
Centro de Ciências Exatas e Tecnologia – Universidade da Amazônia (UNAMA), Brazil
;
2
Centro de Informática – Universidade Federal de Pernambuco (UFPE), Brazil
Keyword(s):
Knowledge Acquisition, Process, Tool, Software Development Environment.
Related
Ontology
Subjects/Areas/Topics:
Applications of Expert Systems
;
Artificial Intelligence
;
Artificial Intelligence and Decision Support Systems
;
Biomedical Engineering
;
Data Engineering
;
Enterprise Information Systems
;
Health Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Acquisition
;
Knowledge Engineering and Ontology Development
;
Knowledge Management
;
Knowledge-Based Systems
;
Ontologies and the Semantic Web
;
Society, e-Business and e-Government
;
Symbolic Systems
;
Web Information Systems and Technologies
Abstract:
Knowledge must be managed efficiently through the capture, maintenance and dissemination of it in an organization. However, knowledge related to business processes execution is distributed in documents, corporative systems and in key-members minds making the access, preservation and distribution of this knowledge to other members more difficult. In this context, systematic knowledge acquisition processes are necessary to acquire and preserve organizational knowledge. This work presents a process to acquire tacit and explicit organization members’ knowledge related to business processes, and the functionalities of a tool developed to support the execution of this process in a software development context. This tool is part of a software process implementation environment, called ImPProS, developed at CIn/UFPE – Center of Informatics/Federal University of Pernambuco.