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Authors: Guy Toko 1 ; Ernest Mnkandla 2 and Babajide Adewumi 1

Affiliations: 1 College of Business and Economics, School of Consumer Intelligence and Information Systems, Department of Applied Information Systems, University of Johannesburg, Johannesburg, South Africa ; 2 Department of Computer Science, School of Computing, University of South Africa, Johannesburg, South Africa

Keyword(s): Handheld Computer System, Adult, First-time User, Challenges.

Abstract: Handheld computing systems or devices can be defined as exceptionally portable, independent information management and communication devices. Furthermore, handheld computing systems or devices can be seen as a small or pocket-sized computing device with a touch screen keyboard and input and output interface. According to the definition of handheld computing systems, numerous devices fit the description such as smartphones, personal digital assistants (PDAs) and pagers. However, adult first-time users of computer systems face different issues in adopting the device and the literature reviewed shows that most of them have difficulties with the design, such as the touch screen. The negative views of technology devices by adult first-time users can be attributed to the difficulty in adapting to new technology. Weakness, incapacity, distrust of technology, absence of perceived value and trouble in understanding how to utilise the device are largely the main problems observed by adult firs t-time users of handheld computer systems. However, they could accept the use of the devices provided their needs are taken into consideration by the developers. The limitation of the research was that only adults in the age range of 55 to 91 in Gauteng in South Africa were chosen for this research. (More)

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Paper citation in several formats:
Toko, G.; Mnkandla, E. and Adewumi, B. (2020). Adult First-time User of Handheld Computer System: Challenges. In Proceedings of the 12th International Conference on Computer Supported Education - Volume 2: CSEDU; ISBN 978-989-758-417-6; ISSN 2184-5026, SciTePress, pages 216-227. DOI: 10.5220/0009320202160227

@conference{csedu20,
author={Guy Toko. and Ernest Mnkandla. and Babajide Adewumi.},
title={Adult First-time User of Handheld Computer System: Challenges},
booktitle={Proceedings of the 12th International Conference on Computer Supported Education - Volume 2: CSEDU},
year={2020},
pages={216-227},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009320202160227},
isbn={978-989-758-417-6},
issn={2184-5026},
}

TY - CONF

JO - Proceedings of the 12th International Conference on Computer Supported Education - Volume 2: CSEDU
TI - Adult First-time User of Handheld Computer System: Challenges
SN - 978-989-758-417-6
IS - 2184-5026
AU - Toko, G.
AU - Mnkandla, E.
AU - Adewumi, B.
PY - 2020
SP - 216
EP - 227
DO - 10.5220/0009320202160227
PB - SciTePress