loading
Papers

Research.Publish.Connect.

Paper

Paper Unlock

Authors: Tony Dwi Susanto and Robert Goodwin

Affiliation: School of Informatics and Engineering, The Flinders University, Australia

ISBN: 978-972-8865-44-3

Keyword(s): eGovernment, SMS, model, developing countries.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Public Sector Applications of E-Commerce ; Software Agents and Internet Computing

Abstract: More than one-third of e-government initiatives in developing countries are total failures, half are partial failures and just one sixth are successful, showing that e-government development in developing countries has many problems. According to Heeks (2003), one of the failure factors of e-government in developing countries is unrealistic design. This paper will focus on this factor, particularly the mismatch of the technological design for accessing e-government systems and the skills and access to the technology of the citizens. Many developing countries face problems of lack of internet infrastructure, internet illiteracy and high internet costs. When governments implement web-based e-government models which require citizens to access the system by the Internet/web medium, the failure rate is high as few citizens can participate. There is technology gap between design and reality. In the same countries, mobile phones are widely used, are low in cost, and citizens are more familia r with the short message service application (SMS) than the Internet and Web. This paper proposes an SMS-based e-government system as a first step toward a future Internet/web-based e-government system in order to increase public (citizens and businesses) participation. (More)

PDF ImageFull Text

Download
CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 34.225.194.144

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Dwi Susanto T.; Goodwin R. and (2006). AN SMS-BASED E-GOVERNMENT MODEL.In Proceedings of the Eighth International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-972-8865-44-3, pages 185-188. DOI: 10.5220/0002449101850188

@conference{iceis06,
author={Tony {Dwi Susanto} and Robert Goodwin},
title={AN SMS-BASED E-GOVERNMENT MODEL},
booktitle={Proceedings of the Eighth International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2006},
pages={185-188},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002449101850188},
isbn={978-972-8865-44-3},
}

TY - CONF

JO - Proceedings of the Eighth International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - AN SMS-BASED E-GOVERNMENT MODEL
SN - 978-972-8865-44-3
AU - Dwi Susanto, T.
AU - Goodwin, R.
PY - 2006
SP - 185
EP - 188
DO - 10.5220/0002449101850188

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.