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Authors: Peter De Bruyn ; Philip Huysmans and Herwig Mannaert

Affiliation: University of Antwerp, Belgium

Keyword(s): Business Process Design, Entropy, Monte Carlo Simulation, Normalized Systems, Cost Accounting.

Abstract: Contemporary organizations require high-quality information to design and manage their business processes. Important challenges in this context comprise (1) the decision regarding which information should be stored and in what way, and (2) the need to allow adequate reporting for different organizational perspectives. To tackle these issues, we proposed in previous work applying the concept of entropy as defined in statistical thermodynamics to the domain of business process management. In this paper, we further elaborate on this idea by performing a Monte Carlo simulation of the Custom Bikes case to show how guidelines are necessary to control this entropy. In doing so, we extend previous theoretical contributions by releasing some simplifying assumptions made earlier, while simultaneously proving its practical relevance in a case. Finally, this paper discusses the important challenge for the need of adequate reporting from different organizational perspectives.

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Paper citation in several formats:
De Bruyn, P.; Huysmans, P. and Mannaert, H. (2013). A Case Study on Entropy Generation during Business Process ExecutionA Monte Carlo Simulation of the Custom Bikes Case. In Proceedings of the Third International Symposium on Business Modeling and Software Design - BMSD; ISBN 978-989-8565-56-3, SciTePress, pages 187-197. DOI: 10.5220/0004775301870197

@conference{bmsd13,
author={Peter {De Bruyn}. and Philip Huysmans. and Herwig Mannaert.},
title={A Case Study on Entropy Generation during Business Process ExecutionA Monte Carlo Simulation of the Custom Bikes Case},
booktitle={Proceedings of the Third International Symposium on Business Modeling and Software Design - BMSD},
year={2013},
pages={187-197},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004775301870197},
isbn={978-989-8565-56-3},
}

TY - CONF

JO - Proceedings of the Third International Symposium on Business Modeling and Software Design - BMSD
TI - A Case Study on Entropy Generation during Business Process ExecutionA Monte Carlo Simulation of the Custom Bikes Case
SN - 978-989-8565-56-3
AU - De Bruyn, P.
AU - Huysmans, P.
AU - Mannaert, H.
PY - 2013
SP - 187
EP - 197
DO - 10.5220/0004775301870197
PB - SciTePress

- Science and Technology Publications, Lda.
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