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Authors: Maria João Ferreira 1 ; Fernando Moreira 2 and Isabel Seruca 1

Affiliations: 1 Universidade Portucalense, Centro Algoritmi and Universidade do Minho, Portugal ; 2 Universidade Portucalense, Portucalense Institute for Legal Research – IJP and Universidade Aveiro, Portugal

Keyword(s): Digital Transformation, Social Media Tools, Organizational Training.

Related Ontology Subjects/Areas/Topics: Collaborative and Social Interaction ; Enterprise Information Systems ; Human-Computer Interaction ; Information Systems Analysis and Specification ; Organisational Learning ; Society, e-Business and e-Government ; Software Agents and Internet Computing ; Web 2.0 and Social Networking Controls ; Web Information Systems and Technologies

Abstract: Information systems and technologies (IST) are the essence of up-to date organizations, and changes in this field are occurring at an uncontrollable pace, interrupting traditional business models and forcing organisations to implement new models of business. Social media tools represent a subset of these technologies that contribute to digital transformation (DT) of organizations and which are already used within organizational training contexts. However, the adoption of social media tools, by itself, does not guarantee such a transformation; changes in the organization’s culture and behaviour are also needed. Taking advantage of the DT technology enablers and realising the need for updated approaches to address organizational workers’ training, we propose a model to guide organizational training within DT. The model, called Training of Organizational Workers (ToOW), addresses the 2nd layer of the mobile Create, Share, Document and Training (m_CSDT) framework formerly descri bed. The advantages foreseen for the model usage are two-fold. On the one hand, the model acknowledges the crucial role that an organization plays in promoting a culture of continuous learning/training of its employees; on the other hand, the model provides guidance on setting up the training strategies and activities, as well as on the monitoring of training results achieved, which are measured according to the performance metrics considered within the organizational strategy. (More)


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Paper citation in several formats:
Ferreira, M.; Moreira, F. and Seruca, I. (2017). Organizational Training within Digital Transformation: The ToOW Model. In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-248-6; ISSN 2184-4992, SciTePress, pages 526-532. DOI: 10.5220/0006366105260532

author={Maria João Ferreira. and Fernando Moreira. and Isabel Seruca.},
title={Organizational Training within Digital Transformation: The ToOW Model},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS},


JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Organizational Training within Digital Transformation: The ToOW Model
SN - 978-989-758-248-6
IS - 2184-4992
AU - Ferreira, M.
AU - Moreira, F.
AU - Seruca, I.
PY - 2017
SP - 526
EP - 532
DO - 10.5220/0006366105260532
PB - SciTePress