Authors:
Keiichi Nakata
and
Ning Zhang
Affiliation:
University of Reading, United Kingdom
Keyword(s):
Pragmatic analysis of communication, Communication process model, IPO modelling.
Abstract:
Pragmatic analysis of communication focuses on the relationship between the sender’s intention and the perlocutionary effects of the message in a given context. Although researchers in Organisational Semiotics have realised the important roles of the information field, pragmatic information and validity claims in the success of a communication, no model has been developed to illustrate how these factors together contribute to the perlocutionary effects. Therefore, this paper introduces a pragmatic Input-Process-Output (IPO) model developed on the basis of pragmatic analysis of the communication and the IPO business process modelling, as a part of a study of communication in multicultural distributed workplaces from social-pragmatic perspectives. This model identifies the key elements contributing to the pragmatic effects via the communication process, namely the information field, pragmatic information, validity claims, and time. Major steps within the process and the input and outpu
t of each step are also illustrated in the model. A clear picture can be seen from the model how these key elements involved in the process and how the final pragmatic effects are generated. Therefore, this model provides a guideline for future pragmatic studies on communication with focus on pragmatic information, validity claims and the information field.
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