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Authors: Julia Offermann-van Heek 1 ; Anne Kathrin Schaar 1 ; Jörg Christian Brokmann 2 and Martina Ziefle 1

Affiliations: 1 Human-Computer Interaction Center, RWTH Aachen University, Campus-Boulevard 57, 52074 Aachen, Germany ; 2 Emergency Department, University Hospital RWTH Aachen, Pauwelsstraße 30, 52074 Aachen, Germany

Keyword(s): Telemedicine, Telemedical Consultations, Acceptance, Nursing Homes, Geriatric Patients.

Abstract: Rising numbers of older people and people in need of care pose tremendous challenges for care institutions. Due to a lack of medical personnel, residents of nursing homes (geriatric patients) are frequently hospitalized although it is not medically necessary and causes a deterioration of health in many cases. Telemedical consultations in nursing homes represent one approach to relief and support care personnel in emergency and medically uncertain situations aiming at a reduction of unnecessary hospitalizations of geriatric patients. For a successful implementation of these consultations and related innovative processes, the patients’ and as well as other stakeholders’ (caregivers, doctors, relatives) perspectives and acceptance are important. Thus, a systematic investigation and adjustment of the requirements is of immense importance. This paper introduces the Optimal@NRW approach for a cross-sectoral care structure that aims at an avoidance of unnecessary hospital admissions by impl ementing telemedical infrastructure in nursing homes. A first scenario-based acceptance evaluation of telemedical consultations provides insights into the people’s attitudes and allows to outline an acceptance research agenda as well as next steps within the project. (More)

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Paper citation in several formats:
Offermann-van Heek, J.; Schaar, A.; Brokmann, J. and Ziefle, M. (2021). Acceptance of Telemedical Consultations in Nursing Homes: First Insights & Outlook. In Proceedings of the 7th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE; ISBN 978-989-758-506-7; ISSN 2184-4984, SciTePress, pages 36-45. DOI: 10.5220/0010444000360045

@conference{ict4awe21,
author={Julia {Offermann{-}van Heek}. and Anne Kathrin Schaar. and Jörg Christian Brokmann. and Martina Ziefle.},
title={Acceptance of Telemedical Consultations in Nursing Homes: First Insights & Outlook},
booktitle={Proceedings of the 7th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE},
year={2021},
pages={36-45},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010444000360045},
isbn={978-989-758-506-7},
issn={2184-4984},
}

TY - CONF

JO - Proceedings of the 7th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE
TI - Acceptance of Telemedical Consultations in Nursing Homes: First Insights & Outlook
SN - 978-989-758-506-7
IS - 2184-4984
AU - Offermann-van Heek, J.
AU - Schaar, A.
AU - Brokmann, J.
AU - Ziefle, M.
PY - 2021
SP - 36
EP - 45
DO - 10.5220/0010444000360045
PB - SciTePress