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Authors: Luisa Vervier and Martina Ziefle

Affiliation: Human Computer Interaction Center, RWTH Aachen University, Campus Boulevard 57, Aachen, Germany

Keyword(s): Mhealth Apps, Acceptance, User Diversity, Online Privacy, Trust.

Abstract: Never before has there been such a driving transformation of healthcare concerning digitalization as in early 2020 due to the pandemic. The digital transformation in the health sector holds great potential to meet the challenges of demographic change, the financial burden on the health system and the shortage of skilled workers. One digital solution is the usage of modern information and communication technologies (ICT), such as mhealth applications (mhealth apps). However, the usage of mhealth apps especially in the German healthcare system is still evolving and the usage rate of mhealth apps among the population is rather low. To understand acceptance-relevant factors for the usage, this meta-analytical study presents two samples before and during pandemic times (survey times 2019 and 2021). To analyse these samples the UTAUT2 acceptance model in an extended version was applied. The additional factors are online privacy, trust and ehealth literacy. In total 644 participants took pa rt. The results show, that the factors habit, hedonic motivation, performance expectancy, social influence and effort expectancy contribute most strongly to the intention to use mhealth apps as well as the added factor trust. The decisive factor for the user profiles was age. (More)

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Paper citation in several formats:
Vervier, L. and Ziefle, M. (2022). A Meta-analytical View on the Acceptance of Mhealth Apps. In Proceedings of the 8th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE; ISBN 978-989-758-566-1; ISSN 2184-4984, SciTePress, pages 322-329. DOI: 10.5220/0011088400003188

@conference{ict4awe22,
author={Luisa Vervier. and Martina Ziefle.},
title={A Meta-analytical View on the Acceptance of Mhealth Apps},
booktitle={Proceedings of the 8th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE},
year={2022},
pages={322-329},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011088400003188},
isbn={978-989-758-566-1},
issn={2184-4984},
}

TY - CONF

JO - Proceedings of the 8th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE
TI - A Meta-analytical View on the Acceptance of Mhealth Apps
SN - 978-989-758-566-1
IS - 2184-4984
AU - Vervier, L.
AU - Ziefle, M.
PY - 2022
SP - 322
EP - 329
DO - 10.5220/0011088400003188
PB - SciTePress