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Authors: Barbara Göbl 1 ; Simone Kriglstein 1 ; 2 and Helmut Hlavacs 1

Affiliations: 1 Faculty of Computer Science, University of Vienna, Austria ; 2 Faculty of Informatics, Mazaryk University, Czech Republic

Keyword(s): Natural Language Interfaces, Conversational Interfaces, Conversational Agents, Chatbots, Pedagogical Agents, Serious Games, Game-based Learning, Player-Computer Interaction.

Abstract: Conversational interfaces have become a popular approach to human-computer interaction in recent years. While currently often employed in a business context or as personal assistants, recent advances show that their application potential goes far beyond that. The following paper presents a systematic literature review on the integration of conversational interfaces using natural language in serious games. We provide an overview of application domains, designer’s motivations and reasoning. Finally, we summarize potentials and pitfalls of this technology in serious games, identify research gaps and suggest directions for further research.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Göbl, B.; Kriglstein, S. and Hlavacs, H. (2021). Conversational Interfaces in Serious Games: Identifying Potentials and Future Research Directions based on a Systematic Literature Review. In Proceedings of the 13th International Conference on Computer Supported Education - Volume 1: CSEDU, ISBN 978-989-758-502-9; ISSN 2184-5026, pages 108-115. DOI: 10.5220/0010447301080115

@conference{csedu21,
author={Barbara Göbl. and Simone Kriglstein. and Helmut Hlavacs.},
title={Conversational Interfaces in Serious Games: Identifying Potentials and Future Research Directions based on a Systematic Literature Review},
booktitle={Proceedings of the 13th International Conference on Computer Supported Education - Volume 1: CSEDU,},
year={2021},
pages={108-115},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010447301080115},
isbn={978-989-758-502-9},
issn={2184-5026},
}

TY - CONF

JO - Proceedings of the 13th International Conference on Computer Supported Education - Volume 1: CSEDU,
TI - Conversational Interfaces in Serious Games: Identifying Potentials and Future Research Directions based on a Systematic Literature Review
SN - 978-989-758-502-9
IS - 2184-5026
AU - Göbl, B.
AU - Kriglstein, S.
AU - Hlavacs, H.
PY - 2021
SP - 108
EP - 115
DO - 10.5220/0010447301080115