Authors:
Barbara Göbl
1
;
Simone Kriglstein
1
;
2
and
Helmut Hlavacs
1
Affiliations:
1
Faculty of Computer Science, University of Vienna, Austria
;
2
Faculty of Informatics, Mazaryk University, Czech Republic
Keyword(s):
Natural Language Interfaces, Conversational Interfaces, Conversational Agents, Chatbots, Pedagogical Agents, Serious Games, Game-based Learning, Player-Computer Interaction.
Abstract:
Conversational interfaces have become a popular approach to human-computer interaction in recent years. While currently often employed in a business context or as personal assistants, recent advances show that their application potential goes far beyond that. The following paper presents a systematic literature review on the integration of conversational interfaces using natural language in serious games. We provide an overview of application domains, designer’s motivations and reasoning. Finally, we summarize potentials and pitfalls of this technology in serious games, identify research gaps and suggest directions for further research.