Authors:
Cristina Miyata
1
;
Tereza Cristina Carvalho
1
;
Stewart Russell
2
and
Akira Kawaguchi
2
Affiliations:
1
University of Sao Paulo, Brazil
;
2
City College of New York, United States
Keyword(s):
Wireless Telemedicine, Service Level Management, RM-ODP.
Related
Ontology
Subjects/Areas/Topics:
Enterprise Software Technologies
;
Global Communication Information Systems and Services
;
Internet Services and Applications
;
Mobile Software and Services
;
Software Engineering
;
Telecommunication Software Systems, Tools and Languages
;
Telecommunications
;
Wireless Information Networks and Systems
Abstract:
Wireless telemedicine is a new and evolving area in medical and health care systems, exploiting new developments in mobile telecommunication and multimedia technologies and their integration into new mobile health care delivery systems. A growing body of researchers and manufacturers are working to develop a new generation of wireless technology applications for the medical field. In industry and clinical practice, it is common to outsource services from non-core departments, such as Information Technology (IT) and financial support. Overall business performance depends on these outsourced services, therefore a contractual guarantee of outsourced service performance must be developed, which is then monitored by a Service Level Management (SLM) process. A rigorous approach is needed to specify SLM system architectures that are scalable, flexible, reliable and secure. This paper will discuss the establishment of architecture suitable for the evaluation and measurement of quality of ser
vices (QoS) for wireless telemedicine applications. We consider a case-study of a wireless diabetes information management system. The overall methodology and a stepwise specification approach based on the reference model for Open Distributed Processing (RM-ODP) is presented.
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