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Authors: Luis Fernández Sanz 1 ; Josefa Gómez Pérez 1 ; Teresa I. Díez-Folledo 1 and Sanjay Misra 2

Affiliations: 1 University of Alcalá, Spain ; 2 Covenant University, Nigeria

ISBN: 978-989-758-194-6

Keyword(s): Software Quality, Quality Assurance (QA), Human Resources, Organizational Factors, Stakeholders, Quantitative Research, Qualitative Research, Decision Making Processes.

Related Ontology Subjects/Areas/Topics: Project Planning, Monitoring and Control ; Software Engineering ; Software Project Management

Abstract: Quality is an essential factor for European competitiveness as low price strategies based on low labour costs can be difficult to implement. Although software quality assurance has a long tradition, there is a lack of research on some practical aspects. In particular, the extended study of the influence of human and organizational factors (HOF) on the quality of software development, maintenance and management has been neglected. However, different studies have identified these as key factors in software projects with impact in terms of cost, quality and results measuring quantitative and qualitatively their impact. As part of the Iceberg project, funded under the Marie Curie IAPP EU-funded program, some relevant evidences of the influence of HOF on software quality has been reviewed and analysed to discuss the challenges in this area confirming the need of promoting deeper and wider research efforts.

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Paper citation in several formats:
Fernández Sanz, L.; Gómez Pérez, J.; Díez-Folledo, T. and Misra, S. (2016). Researching Human and Organizational Factors Impact for Decisions on Software Quality.In Proceedings of the 11th International Joint Conference on Software Technologies - Volume 1: ICSOFT-EA, (ICSOFT 2016) ISBN 978-989-758-194-6, pages 283-289. DOI: 10.5220/0006003702830289

@conference{icsoft-ea16,
author={Luis Fernández Sanz. and Josefa Gómez Pérez. and Teresa I. Díez{-}Folledo. and Sanjay Misra.},
title={Researching Human and Organizational Factors Impact for Decisions on Software Quality},
booktitle={Proceedings of the 11th International Joint Conference on Software Technologies - Volume 1: ICSOFT-EA, (ICSOFT 2016)},
year={2016},
pages={283-289},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006003702830289},
isbn={978-989-758-194-6},
}

TY - CONF

JO - Proceedings of the 11th International Joint Conference on Software Technologies - Volume 1: ICSOFT-EA, (ICSOFT 2016)
TI - Researching Human and Organizational Factors Impact for Decisions on Software Quality
SN - 978-989-758-194-6
AU - Fernández Sanz, L.
AU - Gómez Pérez, J.
AU - Díez-Folledo, T.
AU - Misra, S.
PY - 2016
SP - 283
EP - 289
DO - 10.5220/0006003702830289

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