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Authors: Siti Maziha Mustapha and Faridah Ibrahim

Affiliation: Infrastructure University Kuala Lumpur, Kajang, Malaysia, Malaysia

Keyword(s): Stakeholders, Engagement, Government Programs.

Abstract: The objective of this study is to investigate the level of engagement towards Malaysian government programs among stakeholders. This study focused on the external stakeholders namely the Malaysian citizens who are professionals. The research questions addressed the following: What are the government programs identified by the stakeholders? What is the perception of the stakeholders towards the programs? How engaged are the stakeholders with the programs? What expectations do the stakeholders have on the future government programs? From the Focus Group Discussion (FGD), it was found that stakeholders identified government programs from five sectors namely transportation, education, housing, employment, healthcare, and economy. The stakeholders were totally engaged in keeping track with government programs and were aware of many of the programs implemented. They had mixed feelings towards the benefits of the programs. The stakeholders admitted that they paid attention and showe d concern on the effectiveness of the programs implemented. They were clear about the different channels of communication that they could use to voice out their views and concerns. They were able to exercise their skills and capabilities to utilize multifarious channels in ensuring their voices were heard. They expressed their expectations that the government would keep their promises and continue to improve current programs and create future programs that would form a nation that is progressive and free from ill practices. (More)

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Paper citation in several formats:
Mustapha, S. and Ibrahim, F. (2020). Professionals as Stakeholders: Engagement in Malaysian Government Programs. In Proceedings of the Second International Conference on Social, Economy, Education and Humanity - ICoSEEH; ISBN 978-989-758-464-0, SciTePress, pages 414-420. DOI: 10.5220/0009184804140420

@conference{icoseeh20,
author={Siti Maziha Mustapha. and Faridah Ibrahim.},
title={Professionals as Stakeholders: Engagement in Malaysian Government Programs},
booktitle={Proceedings of the Second International Conference on Social, Economy, Education and Humanity - ICoSEEH},
year={2020},
pages={414-420},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009184804140420},
isbn={978-989-758-464-0},
}

TY - CONF

JO - Proceedings of the Second International Conference on Social, Economy, Education and Humanity - ICoSEEH
TI - Professionals as Stakeholders: Engagement in Malaysian Government Programs
SN - 978-989-758-464-0
AU - Mustapha, S.
AU - Ibrahim, F.
PY - 2020
SP - 414
EP - 420
DO - 10.5220/0009184804140420
PB - SciTePress

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