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Authors: Suna Bensch 1 ; Aleksandar Jevtić 2 and Thomas Hellström 1

Affiliations: 1 Umeå University, Sweden ; 2 Institut de Robòtica i Informàtica Industrial, CSIC-UPC, Spain

ISBN: 978-989-758-219-6

Keyword(s): Human-Robot Interaction, Evaluation, Performance.

Related Ontology Subjects/Areas/Topics: Agent Models and Architectures ; Agents ; Artificial Intelligence ; Autonomous Systems ; Cooperation and Coordination ; Robot and Multi-Robot Systems

Abstract: In many complex robotics systems, interaction takes place in all directions between human, robot, and environment. Performance of such a system depends on this interaction, and a proper evaluation of a system must build on a proper modeling of interaction, a relevant set of performance metrics, and a methodology to combine metrics into a single performance value. In this paper, existing models of human-robot interaction are adapted to fit complex scenarios with one or several humans and robots. The interaction and the evaluation process is formalized, and a general method to fuse performance values over time and for several performance metrics is presented. The resulting value, denoted interaction quality, adds a dimension to ordinary performance metrics by being explicit about the interplay between performance metrics, and thereby provides a formal framework to understand, model, and address complex aspects of evaluation of human-robot interaction.

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Paper citation in several formats:
Bensch, S.; Jevtić, A.; Jevtić, A. and Hellström, T. (2017). On Interaction Quality in Human-Robot Interaction.In Proceedings of the 9th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART, ISBN 978-989-758-219-6, pages 182-189. DOI: 10.5220/0006191601820189

@conference{icaart17,
author={Suna Bensch. and Aleksandar Jevtić. and Aleksandar Jevtić. and Thomas Hellström.},
title={On Interaction Quality in Human-Robot Interaction},
booktitle={Proceedings of the 9th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART,},
year={2017},
pages={182-189},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006191601820189},
isbn={978-989-758-219-6},
}

TY - CONF

JO - Proceedings of the 9th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART,
TI - On Interaction Quality in Human-Robot Interaction
SN - 978-989-758-219-6
AU - Bensch, S.
AU - Jevtić, A.
AU - Jevtić, A.
AU - Hellström, T.
PY - 2017
SP - 182
EP - 189
DO - 10.5220/0006191601820189

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