Classifying Web Metrics

Julián Ruiz; Coral Calero; Mario Piattini

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Paper

Classifying Web Metrics

In Proceedings of the 1st International Workshop on Software Audits and Metrics - Volume 0ICEIS, 22-37, 2004 , Porto, Portugal

Authors: Julián Ruiz ; Coral Calero and Mario Piattini

Affiliation: ALARCOS Reseach Group, University of Castilla -La Mancha, Spain

Abstract: Quality is an essential characteristic for web success. Several authors have defined different methodologies, guidelines, techniques and tools in order to assure the quality of web sites. Recently, a wide ranging set of metrics have been proposed for quantifying web quality attributes. However, there is little consensus among them. These metrics are sometimes not well defined, neither empirically or theoretically validated. Moreover, these metrics focus on different aspects of web sites or different quality characteristics, confusing the practitioners interested in using these metrics rather than helping them. With the aim of classifying these metrics and make their use easier, we have elaborated the WQM model (Web Quality Model), which distinguishes three dimensions related to features, lifecycle processes and quality characteristics. In this paper we analyze the most relevant web metrics using this framework and present some preliminary conclusions.

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Paper citation in several formats:

Ruiz, J.; Calero, C. and Piattini, M. (2004). Classifying Web Metrics. In Proceedings of the 1st International Workshop on Software Audits and Metrics (ICEIS 2004) - SAM; ISBN 972-8865-04-X, SciTePress, pages 22-37. DOI: 10.5220/0002686800220037

@conference{sam04,
author={Julián Ruiz. and Coral Calero. and Mario Piattini.},
title={Classifying Web Metrics},
booktitle={Proceedings of the 1st International Workshop on Software Audits and Metrics (ICEIS 2004) - SAM},
year={2004},
pages={22-37},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002686800220037},
isbn={972-8865-04-X},
}

TY - CONF

JO - Proceedings of the 1st International Workshop on Software Audits and Metrics (ICEIS 2004) - SAM
TI - Classifying Web Metrics
SN - 972-8865-04-X
AU - Ruiz, J.
AU - Calero, C.
AU - Piattini, M.
PY - 2004
SP - 22
EP - 37
DO - 10.5220/0002686800220037
PB - SciTePress