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Authors: Birgit Großer 1 ; Sara Kepplinger 2 ; Cathrin Vogel 1 and Ulrike Baumöl 1

Affiliations: 1 FernUniversität Hagen, Germany ; 2 Fraunhofer Institute for Digital Media Technology IDMT, Germany

Keyword(s): Tacit Knowledge, Virtual Teams, Knowledge Processes, Enterprise Information Systems.

Related Ontology Subjects/Areas/Topics: Biomedical Engineering ; Data Engineering ; Enterprise Information Systems ; Health Information Systems ; Information Systems Analysis and Specification ; Knowledge Management ; Ontologies and the Semantic Web ; Society, e-Business and e-Government ; Web Information Systems and Technologies

Abstract: The deployment of virtual teamwork superseding traditional work structures provides ample opportunities for organizations regarding e.g., cost efficiency and employee retention. Many organizations embrace the potentials of virtual teamwork, being it modern enterprises such as start-ups or traditionally set companies integrating more virtual solutions along their evolution. Virtual teams create value by processing knowledge through the creation, transfer, retention and application of knowledge. Knowledge consists of explicit knowledge and hard to capture tacit knowledge. As tacit knowledge cannot always be easily converted to explicit knowledge in form of written documents, the knowledge processes for virtual teams are constituted differently regarding tacit knowledge. The reliance on information and communication technology for processing tacit knowledge introduces further challenges but also opens up new approaches, e.g., by working in three dimensional virtual environments. The pap er at hand presents an exploratory case study about how knowledge processes regarding tacit knowledge manifest themselves in virtual teams and what technological solutions are relevant as support. A case study is performed and implications for the implementation and technological support of knowledge processes for tacit knowledge are derived. (More)


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Paper citation in several formats:
Großer, B.; Kepplinger, S.; Vogel, C. and Baumöl, U. (2018). Knowledge Processes in Virtual Teams - Tacit Knowledge. In Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-298-1; ISSN 2184-4992, SciTePress, pages 247-254. DOI: 10.5220/0006674602470254

author={Birgit Großer. and Sara Kepplinger. and Cathrin Vogel. and Ulrike Baumöl.},
title={Knowledge Processes in Virtual Teams - Tacit Knowledge},
booktitle={Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS},


JO - Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Knowledge Processes in Virtual Teams - Tacit Knowledge
SN - 978-989-758-298-1
IS - 2184-4992
AU - Großer, B.
AU - Kepplinger, S.
AU - Vogel, C.
AU - Baumöl, U.
PY - 2018
SP - 247
EP - 254
DO - 10.5220/0006674602470254
PB - SciTePress