Authors:
Martina Freiberg
and
Frank Puppe
Affiliation:
University of Würzburg, Germany
Keyword(s):
Knowledge-based Systems, Clarification Consultation, UI Design, Skill-building UI, Usability Evaluation.
Related
Ontology
Subjects/Areas/Topics:
Applications and Case-studies
;
Artificial Intelligence
;
Biomedical Engineering
;
Decision Support Systems
;
Enterprise Software Technologies
;
Expert Systems
;
Health Information Systems
;
Intelligent Problem Solving
;
Knowledge Engineering and Ontology Development
;
Knowledge Representation
;
Knowledge-Based Systems
;
Software Engineering
;
Symbolic Systems
Abstract:
Developing web-based, knowledge-based systems (wKBS) still challenges developers, mostly due to the inherent
complexity of the overall task. The increased focus on knowledge-base development/evaluation and
consequent neglect of UI/interaction design and usability evaluation raises the need for a tailored wKBS development
tool, leveraging the overall task while specifically supporting the latter activities. As an example
for such a tool, we introduce the wKBS development tool ProKEt. With the help of that tool, we developed
the novel UI concept interactive clarification tree (iTree) with skill-building ability, that specifically is suitable
for clarification consultation systems. Also, we report a recent case study, where iTree was implemented for
knowledge-based clarification consultation in the legal domain.