Authors:
Ana Azevedo
1
and
Manuel Filipe Santos
2
Affiliations:
1
CEISE/STI, ISCAP/IPP, Portugal
;
2
Minho University, Portugal
Keyword(s):
Business Intelligence, Review, Associations.
Related
Ontology
Subjects/Areas/Topics:
Applications
;
Artificial Intelligence
;
Business Intelligence
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Software Engineering
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
Abstract:
Business Intelligence (BI) is one emergent area of the Decision Support Systems (DSS) discipline. Over the last years the evolution in this area has been considerable. An overview of some aspects of the area is presented in this article. The roots of BI and its usual associations with Knowledge Management Systems (KMS), Competitive Intelligence (CI), and Artificial Intelligence (AI) are introduced. From the literature review, it was observed that the definition of an underlying structure on the area is missing. Therefore, a framework for BI is defined. The state of the art of BI research field was made, presenting recent trends and open issues for research.