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Authors: X. Dai ; M. Oberhagemann ; K. P. Truong and F. van der Velde

Affiliation: University of Twente, Netherlands

Keyword(s): Knowledge Capturing, Collaborative Decision Making, Student Project, Human Factors.

Related Ontology Subjects/Areas/Topics: Applications ; Artificial Intelligence ; Communication, Collaboration and Information Sharing ; e-Business ; Education/Learning ; e-Learning ; Enterprise Information Systems ; Human-Computer Interaction ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Symbolic Systems ; Tools and Technology for Knowledge Management

Abstract: It is acknowledged that knowledge management (KM) brings several benefits for an organization, and two types of knowledge management strategies exist: codification and personalization, and a gap exisits between both strategies. In this paper, the context of KM is placed on the campus of higher education. A knowledge capturing tool, in the form of a tablet based APP, is introduced to capture problem solving knowledge during a student project meeting. This tool intends to propose a new way of technology support to codify knowledge during socialization. A series of comparative experiments were undertaken to investigate the APP’s influence on users’ meeting experiences. This paper will present results based on interviews with the participants, which showed both positive and negative effects of the APP usage on their meeting experience.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Dai, X.; Oberhagemann, M.; Truong, K. and Velde, F. (2017). Bridge the Gap of Codification and Personalization Strategies: Gain and Lost of Knowledge Management of Postgraduate Student Project Meetings . In Proceedings of the 9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2017) - KMIS; ISBN 978-989-758-273-8; ISSN 2184-3228, SciTePress, pages 247-254. DOI: 10.5220/0006584602470254

@conference{kmis17,
author={X. Dai. and M. Oberhagemann. and K. P. Truong. and F. van der Velde.},
title={Bridge the Gap of Codification and Personalization Strategies: Gain and Lost of Knowledge Management of Postgraduate Student Project Meetings },
booktitle={Proceedings of the 9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2017) - KMIS},
year={2017},
pages={247-254},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006584602470254},
isbn={978-989-758-273-8},
issn={2184-3228},
}

TY - CONF

JO - Proceedings of the 9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2017) - KMIS
TI - Bridge the Gap of Codification and Personalization Strategies: Gain and Lost of Knowledge Management of Postgraduate Student Project Meetings
SN - 978-989-758-273-8
IS - 2184-3228
AU - Dai, X.
AU - Oberhagemann, M.
AU - Truong, K.
AU - Velde, F.
PY - 2017
SP - 247
EP - 254
DO - 10.5220/0006584602470254
PB - SciTePress