loading
Documents

Research.Publish.Connect.

Paper

Paper Unlock

Authors: Andreas Auinger 1 ; Dietmar Nedbal 1 ; Alexander Hochmeier 1 and Andreas Holzinger 2

Affiliations: 1 Upper Austria University of Applied Sciences, Austria ; 2 Medical University Graz, Austria

ISBN: 978-989-8425-70-6

Keyword(s): Enterprise 2.0, Eye Tracking, Usability Evaluation, Heuristic Evaluation.

Related Ontology Subjects/Areas/Topics: Collaboration and e-Services ; Collaborative Systems ; Complex Systems Modeling and Simulation ; e-Business ; Enterprise Information Systems ; Simulation and Modeling ; Usability ; Usability and Ergonomics ; Web Information Systems and Technologies ; Web Interfaces and Applications

Abstract: Enterprise 2.0 projects offer a great potential for enabling the effective identification, generation and utilization of information and knowledge within complex organizational processes; and have a deep impact on organizational changes. This paper focuses on a usability methodology, whereby the critical success factors include (i) efficient organization, (ii) guided by organizational needs, (iii) dealing with organizational complexity, and (iv) providing end user requirements. We present a complementary multi-method approach of user-centric usability evaluation methods including eye tracking, heuristic evaluation and a feedback blog. This evaluation approach in combination with continuous user training allows comprehensive enhancement of ability and motivation of the users, which leads to excellent project performance.

PDF ImageFull Text

Download
Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 35.153.135.60

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Auinger, A.; Nedbal, D.; Hochmeier, A. and Holzinger, A. (2011). USER-CENTRIC USABILITY EVALUATION FOR ENTERPRISE 2.0 PLATFORMS - A Complementary Multi-method Approach.In Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2011) ISBN 978-989-8425-70-6, pages 119-124. DOI: 10.5220/0003521501190124

@conference{ice-b11,
author={Andreas Auinger. and Dietmar Nedbal. and Alexander Hochmeier. and Andreas Holzinger.},
title={USER-CENTRIC USABILITY EVALUATION FOR ENTERPRISE 2.0 PLATFORMS - A Complementary Multi-method Approach},
booktitle={Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2011)},
year={2011},
pages={119-124},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003521501190124},
isbn={978-989-8425-70-6},
}

TY - CONF

JO - Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2011)
TI - USER-CENTRIC USABILITY EVALUATION FOR ENTERPRISE 2.0 PLATFORMS - A Complementary Multi-method Approach
SN - 978-989-8425-70-6
AU - Auinger, A.
AU - Nedbal, D.
AU - Hochmeier, A.
AU - Holzinger, A.
PY - 2011
SP - 119
EP - 124
DO - 10.5220/0003521501190124

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.