Authors:
Rodrigo Bonacin
1
;
M. Cecilia C. Baranauskas
2
and
Thiago Medeiros dos Santos
3
Affiliations:
1
CenPRA, MCT, Brazil
;
2
Institute of Computing, Unicamp, Brazil
;
3
CESET, Unicamp, Brazil
Keyword(s):
Organisational Semiotics, Tailoring, Service Oriented Architecture, e-Government.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Enterprise Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Semiotics
;
Symbolic Systems
Abstract:
E-Gov is a multidisciplinary field which addresses many issues ranging from the social sciences to the technological ones. One of the big challenges is the underlying complexity to elicit and model requirements. In practice it is quite hard to encompass the requirements of all citizens or organisations involved in the project. To deal with this challenge we propose a flexible distributed systems approach, which allies tailoring concepts to Organisational Semiotics methods in a SOA based architecture. It is based on two Organisational Semiotics methods: the Semantic Analysis, which delivers a stable ontology of the context, and the Norm Analysis, that can be used to specify the volatile individual and collective requirements. The paper shows how norms changes in high level interfaces can have effect on different components of the software architecture. The architecture is experimented in a proof of concept for an e-Gov project.