Authors:
Daniela Oliveira
1
and
Kimiz Dalkir
2
Affiliations:
1
Independent Researcher
;
2
School of Information Studies, McGill, Montreal, Canada
Keyword(s):
Knowledge Management, Artificial Intelligence, Technology Assessment, Artificial Intelligence Assessment, Applied Knowledge Management, Artificial Intelligence Documentation.
Abstract:
The design of technology assessment tools is an important Knowledge Management endeavour. Technology assessment is a subject where consensus is far from being achieved. Any project intended to create a technology assessment tool is expected to generate a lot of discussion or criticism. Among the most critical kinds of technology, Artificial Intelligence (AI) is a highly polemic kind of technology. Its impacts are important and multidisciplinary. Moreover, the technology evolves quickly and so do the attitudes toward that technology. Therefore, business owners intending to produce an AI assessment tool should expect extensive discussion of different points of view, but also support the continuation of the discussion throughout time and with different stakeholders. Surprisingly, technology assessment tools developed by business owners have been particularly neglected in the coalescent discussion about AI documentation, not to mention the support to create those tools. To foster a conti
nuous innovation flow, business owners should pay particular attention to how discussions are captured. This paper explores the foundations of knowledge management initiatives to support the design of an artificial intelligence assessment tool at the business owner, in a process that supports continuous discussion and innovation. This article also suggests project aspects and supporting document structure.
(More)