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Authors: Mahmut Ekşioğlu 1 ; Handan Güler 2 ; Fulya Terzi 1 ; Haydar Sinan Yıldırım 1 and Buse Yücel 1

Affiliations: 1 Industrial Engineering, Boğaziçi University, 34342 Istanbul and Turkey ; 2 Civil Engineering, Boğaziçi University, 34342 Istanbul and Turkey

ISBN: 978-989-758-328-5

Keyword(s): Campus Information Kiosk, User Experience Design, Human-Computer Interaction.

Abstract: In this paper, user experience design (UXD) of a prototype campus information kiosk for Boğaziçi University (BUKIOSK) was presented in its initial phase. The kiosk has the following modules: a campus map, shuttle bus schedule, BUCard operations, a guide for Eat & Drink and Event information. The procedure consisted of a user survey, persona, scenario and task generation, design heuristics, system architecture, user testing and prototyping. The survey conducted with 71 participants revealed the following key points: Majority (75%) of the participants have difficulties in finding places in the campus; 56% of them looked for a map of the campus when they first arrived in the campus; and 82% of them favour the idea of a kiosk to support campus life and it is believed that kiosks would be helpful for orientation through the campus and following the events. The users in general thought that: the proposed kiosk is really necessary, and it would be pleasant and easy to use. With the planned f urther improvements, the design framework presented in this paper may provide a reference for the UXD of campus kiosks. (More)

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Paper citation in several formats:
Ekşioğlu, M.; Güler, H.; Terzi, F.; Yıldırım, H. and Yücel, B. (2018). UXD for a Prototype Campus Information Kiosk.In Proceedings of the 2nd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-328-5, pages 176-182. DOI: 10.5220/0007229801760182

@conference{chira18,
author={Mahmut Ekşioğlu. and Handan Güler. and Fulya Terzi. and Haydar Sinan Yıldırım. and Buse Yücel.},
title={UXD for a Prototype Campus Information Kiosk},
booktitle={Proceedings of the 2nd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2018},
pages={176-182},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007229801760182},
isbn={978-989-758-328-5},
}

TY - CONF

JO - Proceedings of the 2nd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - UXD for a Prototype Campus Information Kiosk
SN - 978-989-758-328-5
AU - Ekşioğlu, M.
AU - Güler, H.
AU - Terzi, F.
AU - Yıldırım, H.
AU - Yücel, B.
PY - 2018
SP - 176
EP - 182
DO - 10.5220/0007229801760182

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