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Authors: Jos J.M. Trienekens 1 ; Wouter Kuijpers 2 and Ruud Hendriks 3

Affiliations: 1 Eindhoven University of Technology, Netherlands ; 2 ACA International, Netherlands ; 3 Oce, Germany

Keyword(s): ERP system implementation, success factors, case studies

Related Ontology Subjects/Areas/Topics: Databases and Information Systems Integration ; Enterprise Information Systems ; Organisational Issues on Systems Integration

Abstract: Over the past decade many organizations are increasingly concerned with the implementation of Enterprise Resource Planning (ERP) systems. Implementation can be considered to be a process of organizational change influenced by different factors of type organizational, technological and human. This paper reports on critical success factors (CSFs) in two actual ERP implementation projects in industry. Critical success factors are being recognized and used in these projects and serve as a reference base for monitoring and controling the implementation projects. The paper identifies both (dis)advantages of CSFs and shortcomings of ERP implementation project management.

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Paper citation in several formats:
J.M. Trienekens, J.; Kuijpers, W. and Hendriks, R. (2005). CRITICAL SUCCESS FACTORS IN ERP PROJECTS Case studies in two industrial organizations in the Netherlands. In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 972-8865-19-8; ISSN 2184-4992, SciTePress, pages 84-91. DOI: 10.5220/0002546400840091

@conference{iceis05,
author={Jos {J.M. Trienekens}. and Wouter Kuijpers. and Ruud Hendriks.},
title={CRITICAL SUCCESS FACTORS IN ERP PROJECTS Case studies in two industrial organizations in the Netherlands},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2005},
pages={84-91},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002546400840091},
isbn={972-8865-19-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - CRITICAL SUCCESS FACTORS IN ERP PROJECTS Case studies in two industrial organizations in the Netherlands
SN - 972-8865-19-8
IS - 2184-4992
AU - J.M. Trienekens, J.
AU - Kuijpers, W.
AU - Hendriks, R.
PY - 2005
SP - 84
EP - 91
DO - 10.5220/0002546400840091
PB - SciTePress

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