Authors:
Olfa Haj Ayed
1
and
Sonia Ghannouchi
1
;
2
Affiliations:
1
Higher Institute of Management of Sousse, University of Sousse, Tunisia
;
2
Laboratory RIADI-GDL, ENSI, University of Mannouba, Tunisia
Keyword(s):
Process Mining, Data Mining, Business Intelligence, Visualisations, Dashboards.
Abstract:
In the era of Big Data, Process Mining (PM), Data Mining (DM) and Business Intelligence (BI) are essential analytical tools for companies. By intelligently exploiting big data, these approaches make it possible to extract valuable information. Although each has its own orientation, concepts, techniques and modes of visualization, these three disciplines converge towards a common goal: improving decision-making. This work proposes an innovative approach which consists in combining the strengths of PM, DM and BI within a powerful global dashboard. This centralized dashboard will bring together visualizations from all three domains, providing a holistic and interactive overview of key business data. By providing decision-makers with these information-rich visualizations, the study aims to facilitate and accelerate the decision-making process, thus allowing informed and responsive strategic choices.