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Authors: Konstantinos Chertouras 1 and Theodora Chatzikallia 2

Affiliations: 1 IT Division, “Papageorgiou” Regional Hospital of Thessaloniki, Greece ; 2 Independent Consultant, Greece

Keyword(s): ERP, Business Process

Related Ontology Subjects/Areas/Topics: Databases and Information Systems Integration ; Enterprise Information Systems ; Enterprise Resource Planning ; Enterprise Software Technologies ; Simulation and Modeling ; Simulation Tools and Platforms ; Software Engineering

Abstract: Modern organizations are constantly facing new challenges regarding the reengineering of their business departments and processes. By the term Business Process we mean the profile of specific methods that can be employed to perform specific business tasks. In general, each Business Process is uniquely tailored to the organization it applies. Therefore, the resolution of a Business Process related problem is typically carried out with custom methods developed within organizations. In this paper we propose the use of Enterprise Resource Planning (ERP), as the basis for reengineering a business department and effectively the Business Process that it carries through. We discuss the application of ERP in the reengineering of the Business Process of a real world organization department (a Human Resources (HR) Department), which lead to a significant productivity enhancement.

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Paper citation in several formats:
Chertouras, K. and Chatzikallia, T. (2004). ERP BASED BUSINESS PROCESS REENGINEERING IN A HUMAN RESOURCES DEPARTMENT: A CASE STUDY APPROACH. In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 972-8865-00-7; ISSN 2184-4992, SciTePress, pages 78-83. DOI: 10.5220/0002597900780083

@conference{iceis04,
author={Konstantinos Chertouras. and Theodora Chatzikallia.},
title={ERP BASED BUSINESS PROCESS REENGINEERING IN A HUMAN RESOURCES DEPARTMENT: A CASE STUDY APPROACH},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2004},
pages={78-83},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002597900780083},
isbn={972-8865-00-7},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - ERP BASED BUSINESS PROCESS REENGINEERING IN A HUMAN RESOURCES DEPARTMENT: A CASE STUDY APPROACH
SN - 972-8865-00-7
IS - 2184-4992
AU - Chertouras, K.
AU - Chatzikallia, T.
PY - 2004
SP - 78
EP - 83
DO - 10.5220/0002597900780083
PB - SciTePress

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