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Authors: Grzegorz Dziczkowski ; Arnaud Doniec and Stéphane Lecoeuche

Affiliation: Univ. Lille Nord de France, France

Keyword(s): Conversational agents, Data mining, Web intelligence, Behavior analysis.

Related Ontology Subjects/Areas/Topics: Agents ; Artificial Intelligence ; Computational Intelligence ; Conversational Agents ; Data Mining ; Databases and Information Systems Integration ; Enterprise Information Systems ; Evolutionary Computing ; Knowledge Discovery and Information Retrieval ; Knowledge-Based Systems ; Machine Learning ; Sensor Networks ; Signal Processing ; Soft Computing ; Symbolic Systems ; Web Information Systems and Technologies ; Web Intelligence

Abstract: This paper describes a methodology to establish behavior rules for conversational agents on commercial web sites. Our work is a contribution to a recent research field: agent mining (Cao, 2009) which results from two interrelated research area: Agent/Multi-agent system and Data Mining. The proposed methodology is based on behavior analysis of e-commerce clients and customers’ segmentation. Our proposal has been applied on a real commercial web site to construct the triggering rules of a virtual seller agent.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Dziczkowski, G.; Doniec, A. and Lecoeuche, S. (2011). TRIGGERING RULES FOR CONVERSATIONAL AGENTS IN TRADING SITUATIONS. In Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART; ISBN 978-989-8425-40-9; ISSN 2184-433X, SciTePress, pages 382-387. DOI: 10.5220/0003183603820387

@conference{icaart11,
author={Grzegorz Dziczkowski. and Arnaud Doniec. and Stéphane Lecoeuche.},
title={TRIGGERING RULES FOR CONVERSATIONAL AGENTS IN TRADING SITUATIONS},
booktitle={Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART},
year={2011},
pages={382-387},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003183603820387},
isbn={978-989-8425-40-9},
issn={2184-433X},
}

TY - CONF

JO - Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART
TI - TRIGGERING RULES FOR CONVERSATIONAL AGENTS IN TRADING SITUATIONS
SN - 978-989-8425-40-9
IS - 2184-433X
AU - Dziczkowski, G.
AU - Doniec, A.
AU - Lecoeuche, S.
PY - 2011
SP - 382
EP - 387
DO - 10.5220/0003183603820387
PB - SciTePress