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Authors: Melise M. M. V. Paula 1 ; Danilo B. Lima 1 ; Luís Theodoro O. Camargo 1 ; Sergio Assis Rodrigues 2 and Jano M. Souza 3

Affiliations: 1 Federal University of Alfenas, Brazil ; 2 Graduate School of Engineering, Federal University of Rio de Janeiro, Brazil ; 3 Graduate School of Engineering, Federal University of Rio de Janeiro; Mathematics Institute, Federal University of Rio de Janeiro, Brazil

ISBN: 978-989-8111-85-2

ISSN: 2184-4992

Keyword(s): Negotiation Support Systems, Workflow, Decision Making Process, Knowledge Management.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence and Decision Support Systems ; Biomedical Engineering ; Data Engineering ; Enterprise Information Systems ; Health Information Systems ; Information Systems Analysis and Specification ; Knowledge Management ; Modeling Concepts and Information Integration Tools ; Ontologies and the Semantic Web ; Society, e-Business and e-Government ; Strategic Decision Support Systems ; Web Information Systems and Technologies

Abstract: It has been claimed that there are different methods for solving conflict; however, the main one is to solve conflicts through negotiations. This paper addresses one of the Negotiation Support Systems developed, namely NK-Sys and a workflow approach titled W-Neg. Negotiators often attempt to resolve their conflict through the use of intrinsic activities and their own skills. In W-Neg, we suggest a set of workflow models to tackle issues that may be conflicting during the negotiation table. As any decision-making process, negotiations arise from some well known steps. Therefore, the management of activities realized from these steps can be considered an alternative to improve negotiator’s preparation. In this proposal, workflow’s technology is aligned with this alternative once the main goal of workflow systems is to provide better business processes management.

CC BY-NC-ND 4.0

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Paper citation in several formats:
M. M. V. Paula, M.; B. Lima, D.; O. Camargo, L.; Assis Rodrigues, S. and M. Souza, J. (2009). W-NEG: A WORKFLOW NEGOTIATION SYSTEM. In Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-8111-85-2; ISSN 2184-4992, pages 331-334. DOI: 10.5220/0001989703310334

@conference{iceis09,
author={Melise {M. M. V. Paula}. and Danilo {B. Lima}. and Luís Theodoro {O. Camargo}. and Sergio {Assis Rodrigues}. and Jano {M. Souza}.},
title={W-NEG: A WORKFLOW NEGOTIATION SYSTEM},
booktitle={Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2009},
pages={331-334},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001989703310334},
isbn={978-989-8111-85-2},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - W-NEG: A WORKFLOW NEGOTIATION SYSTEM
SN - 978-989-8111-85-2
IS - 2184-4992
AU - M. M. V. Paula, M.
AU - B. Lima, D.
AU - O. Camargo, L.
AU - Assis Rodrigues, S.
AU - M. Souza, J.
PY - 2009
SP - 331
EP - 334
DO - 10.5220/0001989703310334

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