Energy Efficiency: Do You Know Your Prospective User?

Julia Kantorovitch; Janne Laine

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Paper

Energy Efficiency: Do You Know Your Prospective User?

Topics: Digital Service Innovation; Service Adoption and Technology Transfer; Service Design; Socio-Technical Integration and Stakeholder Involvement

In Proceedings of the 8th International Conference on Smart Cities and Green ICT Systems SMARTGREENS - Volume 1, 199-206, 2019 , Heraklion, Crete, Greece

Authors: Julia Kantorovitch and Janne Laine

Affiliation: VTT Technical Research Centre of Finland, Vuorimiehentie 3, Espoo and Finland

Keyword(s): Energy Efficiency, Smart Home, User Experience, Service Innovation.

Abstract: Smart homes are seen as an enabling technology and integrated part of future energy efficient system. However, actual level of uptake of Smart home energy solutions is still low. New energy solutions must be shown to be attractive and valuable before they will be accepted. To this end, the values and expectations of prospective user must be understood better. Inspired by Design Science research, this paper presents a novel method, found in synergy of scenario-based research, content analysing methods and user experience mapping, which helps to assess if the vision for Smart home energy technology is widely coherent between prospective users and industry.

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Paper citation in several formats:

Kantorovitch, J. and Laine, J. (2019). Energy Efficiency: Do You Know Your Prospective User?. In Proceedings of the 8th International Conference on Smart Cities and Green ICT Systems - SMARTGREENS; ISBN 978-989-758-373-5; ISSN 2184-4968, SciTePress, pages 199-206. DOI: 10.5220/0007771301990206

@conference{smartgreens19,
author={Julia Kantorovitch. and Janne Laine.},
title={Energy Efficiency: Do You Know Your Prospective User?},
booktitle={Proceedings of the 8th International Conference on Smart Cities and Green ICT Systems - SMARTGREENS},
year={2019},
pages={199-206},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007771301990206},
isbn={978-989-758-373-5},
issn={2184-4968},
}

TY - CONF

JO - Proceedings of the 8th International Conference on Smart Cities and Green ICT Systems - SMARTGREENS
TI - Energy Efficiency: Do You Know Your Prospective User?
SN - 978-989-758-373-5
IS - 2184-4968
AU - Kantorovitch, J.
AU - Laine, J.
PY - 2019
SP - 199
EP - 206
DO - 10.5220/0007771301990206
PB - SciTePress