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Authors: Mauricio Concha ; Marcello Visconti and Hernán Astudillo

Affiliation: Universidad Técnica Federico Santa María, Chile

ISBN: 978-989-8111-10-4

Keyword(s): Agile Development, Commitment Management, Risk Management.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Business Process Management ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Knowledge Engineering ; Knowledge Engineering and Ontology Development ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Software Engineering ; Symbolic Systems

Abstract: Agile methods have been proposed to increase customer satisfaction and deliver business value early, yet usually don’t focus on progress visibility other than software deliverables. However, many customers demand risk visibility over the main aspects that define their expectations: functionality (scope), budget, time-to-market, and product quality. This article proposes an agile commitment framework based on structured definition and follow-up of commitments among customers and developers. The framework uses commitment management to improving risk management by enhancing visibility of business expectation risks, by providing a negotiation baseline among customers and developers, and by allowing mitigating action when appropriate. Finally, we summarize several case studies run to evaluate the proposed framework in academic and industrial settings.

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Paper citation in several formats:
Concha M.; Visconti M.; Astudillo H. and (2007). AGILE COMMITMENTS: DEALING WITH BUSINESS EXPECTATIONS RISKS IN AGILE DEVELOPMENT.In Proceedings of the Second International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE, ISBN 978-989-8111-10-4, pages 72-79. DOI: 10.5220/0002586500720079

@conference{enase07,
author={Mauricio Concha and Marcello Visconti and Hernán Astudillo},
title={AGILE COMMITMENTS: DEALING WITH BUSINESS EXPECTATIONS RISKS IN AGILE DEVELOPMENT},
booktitle={Proceedings of the Second International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE,},
year={2007},
pages={72-79},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002586500720079},
isbn={978-989-8111-10-4},
}

TY - CONF

JO - Proceedings of the Second International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE,
TI - AGILE COMMITMENTS: DEALING WITH BUSINESS EXPECTATIONS RISKS IN AGILE DEVELOPMENT
SN - 978-989-8111-10-4
AU - Concha, M.
AU - Visconti, M.
AU - Astudillo, H.
PY - 2007
SP - 72
EP - 79
DO - 10.5220/0002586500720079

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