Authors:
Jia Yue Tan
1
;
Kin Meng Cheng
2
;
Ah Choo Koo
1
and
Chui Yin Wong
3
Affiliations:
1
Faculty of Creative Multimedia, Multimedia University, Malaysia
;
2
Faculty of Creative Industries, Universiti Tunku Abdul Rahman, Malaysia
;
3
The Design School, Faculty of Innovation & Technology, Taylor’s University, Malaysia
Keyword(s):
Female Older Adults, Intersectionality, Smartphone, Adoption.
Abstract:
Older adults are usually underrepresented in the discourse of smartphone adoption and are often subjected to stereotypes that create negative perceptions of their ability to use the technology. In a gender-stereotyped society, female older adults face even more challenging situations for their technology adoption experiences. Intersectionality has emerged as a dynamic theory that recognises individuals as members of multiple groups can simultaneously experience various forms of privilege, vulnerability, and disadvantages. To examine the adoption of smartphones among female older adults, we adapt the intersectionality lens to explain the adoption or non-adoption issues and factors. The objectives of this study are to explore intersectionality in smartphone usage for female older adults, review their usage and needs through related literature. This review study aims to identify motivating factors and barriers for smartphone technology adoption among female older adults in Malaysia. The
findings show that using an intersectionality lens, the study identified how smartphone use by female older adults is influenced by a range of interconnected factors. This study offers valuable insights for scholars conducting similar research and highlights the importance of considering diverse and interconnected factors in technology adoption.
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