loading
Papers Papers/2020

Research.Publish.Connect.

Paper

Author: Triana Nurchayati

Affiliation: Universitas Paramadina, Indonesia

ISBN: 978-989-758-461-9

Keyword(s): Transparency, Information Services, Information Disclosure, Good Governance, Information Disputes, Bank Indonesia, Banking Transparency.

Abstract: One of the ways to implement transparency state administration transparency is by applying Law Number 14 of 2008 concerning Public Information Openness (UU KIP). UU KIP aims to realize good governance, which is transparent, effective, and efficient, accountable, and can be accounted through the principle of providing fast, easy, simple, and low-cost information services. However, in its implementation, it is often constrained by the characteristics of bureaucratic communication. Bank Indonesia integrates the Information Management and Documentation Officer (PPID) with the contact center to speed up information services. Research through this case study found that to overcome the characteristics of bureaucratic communication, Bank Indonesia encouraged the placement of information service solvers, created Memorandums of Understanding (MoUs) between contact centers and Work Units, and internal memos to ensure that the deadline for information services is not exceeded. If the deadline wa s exceeded, an information dispute might occur (More)

CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 34.237.124.210

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Nurchayati, T. (2020). Bureaucratic Communication in State Administration Transparency.In Proceedings of the 1st International Conference on Anti-Corruption and Integrity - Volume 1: ICOACI, ISBN 978-989-758-461-9, pages 107-113. DOI: 10.5220/0009400701070113

@conference{icoaci20,
author={Triana Nurchayati.},
title={Bureaucratic Communication in State Administration Transparency},
booktitle={Proceedings of the 1st International Conference on Anti-Corruption and Integrity - Volume 1: ICOACI,},
year={2020},
pages={107-113},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009400701070113},
isbn={978-989-758-461-9},
}

TY - CONF

JO - Proceedings of the 1st International Conference on Anti-Corruption and Integrity - Volume 1: ICOACI,
TI - Bureaucratic Communication in State Administration Transparency
SN - 978-989-758-461-9
AU - Nurchayati, T.
PY - 2020
SP - 107
EP - 113
DO - 10.5220/0009400701070113

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.