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Authors: Vicente Galiano Ibarra ; Héctor Migallón Gomis and David Pérez Caparrós

Affiliation: University Miguel Hernández, Spain

ISBN: 978-989-8111-11-1

Keyword(s): Joomla, CMS, CRM, MySQL, PHP, Open Source.

Related Ontology Subjects/Areas/Topics: Cloud Computing ; Collaboration and e-Services ; Data Engineering ; e-Business ; Enterprise Information Systems ; Mobile Software and Services ; Ontologies and the Semantic Web ; Portals ; Services Science ; Software Agents and Internet Computing ; Software Engineering ; Software Engineering Methods and Techniques ; Telecommunications ; User Interfaces and Usability ; Web and Mobile Business Systems and Services ; Web Information Systems and Technologies ; Web Interfaces and Applications ; Web Personalization ; Web Services ; Wireless Information Networks and Systems

Abstract: Web technologies bring to the companies the opportunity to show their products and services around the world, increasing the number of potential customers. Furthermore, the evolution of these technologies in the last few years has allowed the development of Web applications to access private customer data from anywhere at any time, it is an important improvement to customers. This paper proposes an Open Source tool to create and manage a Corporate Management web Site (CMS), and to provide Customer Relationship Management (CRM) Web application without requirements of Web programming knowledge. Universal Web Content Management System accomplishes wide range of small and medium-sized businesses requirements, through high customization capability and low implementation cost.

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Paper citation in several formats:
Galiano Ibarra V.; Migallón Gomis H.; Pérez Caparrós D. and (2007). UNIVERSAL WCMS - An Open Source Web Content Management System and Customer Relationship Management for e-Business.In Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007) ISBN 978-989-8111-11-1, pages 183-186. DOI: 10.5220/0002108901830186

@conference{ice-b07,
author={Vicente {Galiano Ibarra} and Héctor {Migallón Gomis} and David {Pérez Caparrós}},
title={UNIVERSAL WCMS - An Open Source Web Content Management System and Customer Relationship Management for e-Business},
booktitle={Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007)},
year={2007},
pages={183-186},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002108901830186},
isbn={978-989-8111-11-1},
}

TY - CONF

JO - Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007)
TI - UNIVERSAL WCMS - An Open Source Web Content Management System and Customer Relationship Management for e-Business
SN - 978-989-8111-11-1
AU - Galiano Ibarra, V.
AU - Migallón Gomis, H.
AU - Pérez Caparrós, D.
PY - 2007
SP - 183
EP - 186
DO - 10.5220/0002108901830186

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