Authors:
Rallis C. Papademetriou
1
and
Dimitrios A. Karras
2
Affiliations:
1
School of Engineering, University of Portsmouth, United Kingdom
;
2
Automation Department, Serea Hellas Institute of Technology, Greece
Keyword(s):
Business Process, Modelling Requirements, Comparative Analysis, Business Process Modelling Tools.
Abstract:
Undoubtedly, Business process modelling is an increasingly popular research area for both organisations and
enterprises due to its usefulness in facilitating better planning of resources, business reengineering and
optimized business performance. The understanding of Business Process is an essential approach for an
Organization to achieve set objectives and improve its operations. Business Process Modelling is a
representation of the processes of the Organization. Several modelling techniques have been proposed and
used to capture the characteristics of business processes. However, available techniques view business
processes from different perspectives and have different features and capabilities. Furthermore, to date limited
guidelines exist for selecting appropriate modelling techniques based on the characteristics of the problem
and its requirements. Recent development has shown the importance of representing processes to carry out
continuous improvement. The modelling and simula
tion of Business Processes has been able to show
Business Analysts, and Managers where bottleneck exists in the system, how to optimize the Business Process
to reduce cost of running the Organization, and the required resources needed for an Organization. This paper
presents a comparative analysis of some popular business process modelling techniques. The comparative
framework is based on the following major criteria: data flow capability, logical reasoning and
understandability, specification of roles, and capability of simulation, flexibility and ease of use, simulation
support and scope. The proposed framework can serve as the basis for evaluating further modelling techniques
and generating selection procedures focusing on a comparison of existing tools to implement these techniques.
This is to enable a potential user/modeller choose the right technique and tool in modelling critical Business
Processes in order to analyse and optimize the operations of an Organization.
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